Public Notification: Your Customers Have the Right to Know (California) 052522-10
This event is now closed.

Event Date & Time

5/25/2022 10:00 AM - 5/25/2022 12:00 PM


Times listed are Pacific Time

Thank you for your interest in this training. Unfortunately, we have closed registration because either the deadline has passed or there are capacity limitations.  Please see our trainings list for other available trainings.


Public Notification: Your Customers Have the Right to Know



2 California Drinking Water Contact Hours units awarded 

Contact hours have been approved for the Registered Environmental Health Specialist Program. 

Certificates will be available through your profile.


Date & Time:

The Public Notification: Your Customers Have the Right to Know training will be held on the following date and time:

May 25 10:00AM-12:00PM | Scroll down to register

This training is being held in Pacific Time.


Despite the efforts of water suppliers, water quality can sometimes change, and problems with drinking water can and do occur. When problems arise, consumers have a right to know what happened and what they need to do to protect themselves. The public notice requirement of the Safe Drinking Water Act requires water suppliers to provide this notice, and sets strict requirements on the form, manner, content and frequency of public notices. EPA specifies three categories, or tiers, of public notification. The delivery timeframe depends on what tier a violation or situation falls into. Each tier has different required methods for delivery.


Participants will learn:

   • The 10 required elements of a public notice

   • How to determine which tier your situation falls under

   • Federal and state requirements pertaining to public communication and notification

   • Consumer Confidence Report basics


Regulations Basics Series: The recommended audience includes water system operators and managers.

Click here for Brochure!


This training will be hosted online on GoToTraining.


Scholarship & Fees:

Public Notification: Your Customers Have the Right to Know is a free training.



Are you attending this training as a group and not watching from your own computer? If so, your group leader will need to inform RCAC ( about attendees who will view sessions as a group prior to session start. You do not need to participate from your own computer/device, but will need to complete an evaluation to receive credit and contact hours. Please note that sign-in sheets NO LONGER validate attendance at online workshops.


For registration questions, contact:

RCAC Events

(916) 447-9832 ext. 1429

Funding for this project has been provided in full or in part under the Safe and Affordable Funding for Equity and Resiliency (SAFER) Drinking Water Program through an agreement with the State Water Resources Control Board. The contents of this document do not necessarily reflect the views and policies of the foregoing, nor does mention of trade names or commercial products constitute endorsement or recommendation for use.