Cost-of-Service Analysis (Eastern Washington) 022823-9
This event is now closed.


Event Date & Time

2/28/2023 9:00 AM - 2/28/2023 12:00 PM


Times listed are Pacific Time.

Thank you for your interest in this training. Unfortunately, we have closed registration because either the deadline has passed or there are capacity limitations.  Please see our trainings list for other available trainings.


Cost-of-Service Analysis


0.3 Washington Drinking Water Continuing Education Units awarded

0.3 Washington Wastewater Continuing Education Units awarded

Certificates will be available through your profile.

Date & Time:

The Cost-of-Service Analysis training will be held on the following dates and times:

February 28 9:00AM-12:00PM - Eastern Washington | Scroll down to the bottom to register

March 1 9:00AM-12:00PM - Northwestern Washington | Click here to register

March 2 9:00AM-12:00PM - Southwestern Washington | Click here to register

This training is being held in Pacific Time.


What is the "true" cost of water delivered? In this workshop we will breakdown the layers of what should be included in developing a rate structure for utilities. Participants will learn the process of collecting the data needed for calculating what it costs utilities to deliver clean, safe, reliable drinking water to their customers and how they can recover those expenses to sustain them in the present while also planning for the future health of their systems. We will also be looking at the information needed to formulate rates as well as the different rate structure options. While this workshop focuses on drinking water, the concepts could be applied to other utilities, such as sewer utilities.  


This training will be hosted online on GoToTraining.

Scholarship & Fees:

Cost-of-Service Analysis is a free training.



In order to receive contact hours for online workshops, each person must be registered with their own email address & complete an online evaluation at the end of the training.


Are you attending as a group, but not watching from your own computer?

Attendees do not need to participate from their own computer/device for the online trainings, but will need to complete an evaluation to receive credit. Your group leader will need to inform RCAC ( about attendees who will view sessions as a group prior to session start. Each attendee must be registered with their own email. Please note that sign-in sheets NO LONGER validate attendance at online workshops.


For event content questions, contact:
Lori Blau
(509) 867-6636

For registration questions, contact:
RCAC Events
(916) 447-9832 ext. 1429


RCAC is an equal opportunity provider, employer, & lender.