Public Notification: Your Customers Have the Right to Know (California) 062723-10

Public Notification: Your Customers Have the Right to Know

Accreditation:

2 California Drinking Water Contact Hours units awarded 

Certificates will be available through your profile.

Date & Time:

The Public Notification: Your Customers Have the Right to Know training will be held on the following date & time:

June 27 | 10:00AM-12:00PM

This training is being held in Pacific Time.

Description:

Despite the efforts of water suppliers, water quality can sometimes change, & problems with drinking water can & do occur. When problems arise, consumers have a right to know what happened & what they need to do to protect themselves. The public notice requirement of the Safe Drinking Water Act requires water suppliers to provide this notice, & sets strict requirements on the form, manner, content & frequency of public notices. EPA specifies three categories, or tiers, of public notification. The delivery timeframe depends on what tier a violation or situation falls into. Each tier has different required methods for delivery.

Participants will learn:

·        The 10 required elements of a public notice

·        How to determine which tier your situation falls under

·        Federal & state requirements pertaining to public communication & notification

·        Consumer Confidence Report basics

Location:

This training will be hosted online on GoToTraining.

Scholarship & Fees:

Public Notification: Your Customers Have the Right to Know is a free training.

Registration:

In order to receive contact hours for online workshops, each person must be registered with their own email address & complete an online survey at the end of the training.

Are you attending as a group, but not watching from your own computer?

Attendees do not need to participate from their own computer/device for the online trainings, but will need to complete an evaluation to receive credit. Your group leader will need to inform RCAC (registration@rcac.org) about attendees who will view sessions as a group prior to session start. Please note that sign-in sheets NO LONGER validate attendance at online workshops.

For event content questions, contact:
Kimberley Bennett
kbennett@rcac.org
(916) 502-3031

For registration questions, contact:
RCAC Events
registration@rcac.org
(916) 447-9832 ext. 1429

"Funded and/or carried out as "part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance. "This publication was developed under Assistance Agreement No. 83938701 awarded by the U.S. Environmental Protection Agency. It has not been formally reviewed by EPA. The views expressed in this document are solely those of the RCAC, the Western RCAP, and EPA does not endorse any products or commercial services mentioned in this publication."

RCAC is an equal opportunity provider, employer, & lender.