Public Notification: Your Customers Have the Right to Know (California) 030624-10
This event is now closed.


Event Date & Time

3/6/2024 10:00 AM - 3/6/2024 12:00 PM


Times listed are Pacific Time

Public Notification: Your Customers Have the Right to Know


2 California Drinking Water Contact Hours awarded

Contact Hours have been approved for the Registered Environmental Health Specialist Program. 


Certificates will be available through your profile.


Date & Time:

The Public Notifications: Your Customers Have the Right to Know training will be held on the following date and time:

March 6 | 10:00AM-12:00PM 

This training is being held in Pacific time.


Water quality can sometimes change in a public water system, and problems or issues with drinking water quality can and do occur. When this happens, consumers have a right to know what happened and what they need to do to protect themselves. The public notification requirement of the Safe Drinking Water Act requires water suppliers to provide this notice. Federal and state law requires strict requirements on the form, manner, content, and frequency of these public notifications. The Safe Drinking Water Act specifies three categories, or tiers, of public notification. The delivery timeframe depends on what tier a violation or situation falls into. Each tier has different required methods for delivery.

Participants will learn:

·       The 10 required elements of a public notice

·        How to determine which tier your situation may fall under

·        Federal and state requirements pertaining to public communication and notification

·        Consumer Confidence Report basics


This training will be hosted online on GoToTraining.


Scholarship & Fees:

The Public Notifications: Your Customers Have the Right to Know is a free training to attend.


To receive contact hours for online workshops, each person must be registered with their own email address. An evaluation at the end of the training is also required.


Are you attending as a group, but not watching from your own computer?
Attendees do not need to participate from their own computer/device for the online trainings. Each attendee will be required to register and complete an evaluation to verify their participation. Prior to session start, a Group Leader will need to inform RCAC ( which attendees will view the sessions together. Following the training an evaluation is sent to the Group Lead who will be responsible for sharing it with each attendee in the group.


For registration questions, contact:
RCAC Events
(916) 447-9832 ext. 1429

Funding for this project has been provided in full or in part under the Safe and Affordable Funding for Equity and Resiliency (SAFER) Drinking Water Program through an agreement with the State Water Resources Control Board. The contents of this document do not necessarily reflect the views and policies of the foregoing, nor does mention of trade names or commercial products constitute endorsement or recommendation for use.


RCAC is an equal opportunity provider, employer, and lender.