Consumer Confidence Reports (California) 052924-10


Event Date & Time

5/29/2024 10:00 AM - 5/29/2024 12:00 PM


Times listed are Pacific Time

Consumer Confidence Reports


2 California Drinking Water Contact Hours awarded

Contact hours have been approved for the Registered Environmental Health Specialist Program

Certificates will be available through your profile.


Date & Time:

The Consumer Confidence Reports training will be held on the following date and time:

May 29 10:00AM-12:00PM 

This training is being held in Pacific Time.



Informing your customers annually about the sources and quality of your water became a state and federal mandate with the 1996 SDWA amendments. California regulations were updated in 2012 to allow for electronic delivery of Consumer Confidence Reports (CCRs). The exact format and language required for a CCR can be confusing to those creating the report, and to customers trying to understand it.


This workshop will guide you through the process of producing a proper CCR for your water system for calendar year 2023. You will learn how to access the resources available on the Division of Drinking Water website, the information that must be included, and the various delivery options.

Participants will learn:

·        Where to find and download California specific CCR template and guides

·        The required language

·        Important dates and deadlines

·        The methods of distribution

·        Public relations information 


The recommended audience includes anyone who has responsibility for producing and distributing CCRs, or for gathering the data necessary for its completion.



This training will be hosted online on GoToTraining.


Scholarship & Fees:

Consumer Confidence Reports is a free training to attend.




To receive contact hours for online workshops, each person must be registered with their own email address. An evaluation at the end of the training is also required.


Are you attending as a group, but not watching from your own computer?

Attendees do not need to participate from their own computer/device for the online trainings. Each attendee will be required to register and complete an evaluation to verify their participation. Prior to session start, a Group Leader will need to inform RCAC ( which attendees will view the sessions together. Following the training an evaluation is sent to the Group Lead who will be responsible for sharing it with each attendee in the group.


For registration questions, contact:

RCAC Events
(916) 447-9832 ext. 1429


By registering for an RCAC event, you acknowledge and agree to abide by the code of conduct set forth by RCAC for training participants, which is available here. RCAC Training Code of Conduct.  Please read the code of conduct carefully before proceeding with the registration process.  

Funding for this project has been provided in full or in part under the Safe and Affordable Funding for Equity and Resiliency (SAFER) Drinking Water Program through an agreement with the State Water Resources Control Board. The contents of this document do not necessarily reflect the views and policies of the foregoing, nor does mention of trade names or commercial products constitute endorsement or recommendation for use.


RCAC is an equal opportunity provider, employer, and lender.