Customer Notification (Nevada) 032923-10

Customer Notification

Accreditation:

2 Nevada Contact Hours 

Certificates will be available through your profile.

Date & Time:

The Customer Notification training will be held on the following date & time:

March 29 | 10:00AM-12:00PM

This training is being held in Pacific Time.

Description:

One of the best ways water systems can contribute to community health is to ensure people within a service area know about water quality issues & how to protect themselves from potential risks. Public water systems are required by law to prepare & distribute public notification to consumers. Public notification of drinking water systems provides a way to educate the public, protect public health, build trust with consumers through open & honest sharing of information, & establish an ongoing positive relationship with the community.

This workshop will provide an overview of federal & state Public Notification (PN) requirements & strategies for building & maintaining trust with consumers.

Participants will learn:

·        Federal & state requirements pertaining to public notifications

·        Why effective customer communication is vital for small water systems

·        Who must give pubic notice

·        Who must be notified

·        What type of public notice is required for each situation

·        Tier 1, Tier 2, Tier 3 PN requirements

·        Form, manner, & frequency of the Tier 1, Tier 2, & Tier 3 public notice

Target audience: water system operators & managers

Location:
This training will be hosted online on GoToTraining.

Scholarship & Fees:

Customer Notification is a free training.

Registration:

In order to receive contact hours for online workshops, each person must be registered with their own email address & complete an online survey at the end of the training.

Are you attending as a group, but not watching from your own computer?

Attendees do not need to participate from their own computer/device for the online trainings, but will need to complete an evaluation to receive credit. Your group leader will need to inform RCAC (registration@rcac.org) about attendees who will view sessions as a group prior to session start. Please note that sign-in sheets NO LONGER validate attendance at online workshops.

For event content questions, contact:
Bridget Harris
bharris@rcac.org
(775) 300-3204

For registration questions, contact:
RCAC Events
registration@rcac.org
(916) 447-9832 ext. 1429

Presented by Rural Community Assistance Corporation. Funded by Nevada Division of Environmental Protection.