Developing Operations Plans (California) 120623-10
This event is now closed.


Event Date & Time

12/6/2023 10:00 AM - 12/6/2023 12:00 PM


Times listed are Pacific Time.

Developing Operations Plans



2 California Drinking Water Contact Hours awarded 

Contact hours have been approved for the Registered Environmental Health Specialist Program. 

Certificates will be available through your profile.

Date & Time:

The Developing Operations Plans training will be held on the following date & time:

December 6 | 10:00AM-12:00PM 

This training is being held in Pacific Time. 


Your only licensed operator has just left town due to a family emergency and handed you the phone number of a certified operator in the next town. Will the substitute operator know how your system works and what needs to be done daily to keep the water safe and in compliance? A properly prepared operations and maintenance (O&M) plan is one of a water purveyor’s most important documents.


The O&M plan is a “living” document that explains how a public water system is to be operated and maintained on a day-to-day basis to ensure public health, safety and compliance with applicable regulations. In addition to being an important training tool for new staff, the O&M manual serves as a practical handbook by which a qualified substitute operator or a new operator can operate and maintain the system in a safe and reliable manner in absence of the system’s primary operator.


Participants will learn:

·        The vital elements that comprise an O&M plan

·        The most important tools needed for developing an O&M plan 

·        Policies and procedures for keeping your O&M plan updated

·        Free resources and templates for developing O&M plans


Operator Basics Series: The recommended audience includes water system operators, managers and maintenance staff.



This training will be hosted online on GoToTraining. 

Scholarship & Fees:

Developing Operations Plans is a free training to attend.



In order to receive contact hours for online workshops, each person must be registered with their own email address & complete an online evaluation at the end of the training.


Are you attending as a group, but not watching from your own computer?

Attendees do not need to participate from their own computer/device for the online trainings, but will need to complete an evaluation to receive credit. Your group leader will need to inform RCAC ( about attendees who will view sessions as a group prior to session start. The group leader will forward the evaluation to each person who is watching in the group to their email address. Each person must email the evaluation back to RCAC. Each attendee must be registered with their own email. Please note that sign-in sheets NO LONGER validate attendance at online workshops.


For event content questions, contact:
John Hamner
(707) 277-0420

For registration questions, contact:
RCAC Events
(916) 447-9832 ext. 1429

Funding for this project has been provided in full or in part under the Safe & Affordable Funding for Equity & Resiliency (SAFER) Drinking Water Program through an agreement with the State Water Resources Control Board. The contents of this document do not necessarily reflect the views & policies of the foregoing, nor does mention of trade names or commercial products constitute endorsement or recommendation for use.


RCAC is an equal opportunity provider, employer, and lender.